Enter the WestJet Cargo Tracking Number /AWB number/air waybill number/docket no / reference number/PRO No / B.O.L. No in the automatic tracker box to check the real-time delivery status of your worldwide parcel, orders, COD consignments, container, freight, transport, transportation, shipping, vans, trucks, express cargo and shipments online. You can also check and trace the current status of courier location and delivery date or any delay info by calling the customer service center.
WestJet Cargo Tracking Customer Care Service Contact Number
New or existing bookings and general inquiries
Toll free from Canada
1-888-937-8538
Hours of operation:
24 hours/day, 7 days/week
WestJet Vacations bookings
Toll free from Canada
1-877-737-7001
Hours of operation:
6 a.m. to 10 p.m. MT 7 days/week
Missing or damaged bags
Toll free from Canada
1-866-666-6224
Additional contact information
WestJet
Sales and Service
1-888-937-8538
WestJet Vacations
1-877-737-7001
6 a.m. to 10 p.m. MT 7 days/week
Lost and found, damaged or missing baggage
- Toll-free from Canada: 1-866-666-6224
- Outside of Canada: +1-403-444-2581 (Additional charges and restrictions may apply.)
Our addresses
WestJet Campus
22 Aerial Place N.E.
Calgary, Alberta,
Canada
T2E 3J1
WestJet Hangar
21 Aerial Place N.E.
Calgary, Alberta,
Canada
T2E 8X7
WestJet Cargo
1-403-444-2435
1-866-952-2746 (1-866-WJ-CARGO)
WestJet store
Phone: 403-539-7099
Fax: 403-648-8715
Open Monday – Friday: 10 a.m. to 5 p.m. MT
Mailing address: 22 Aerial Place N.E.
Calgary, Alberta, Canada
T2E 3J1
International phone numbers
Africa
- South Africa: 800-5381-5696
- WestJet flights: 1-888-937-8538
- WestJet Vacations: 1-877-737-7001
Asia
- China: 800-5381-5696
- Hong Kong: 800-5381-5696
- Japan: 800-5381-5696
- Korea (Democratic People’s Republic of): 800-5381-5696
- Korea (Republic of): 800-5381-5696
- Macao: 800-5381-5696
- Malaysia: 800-5381-5696
- Philippines: 800-5381-5696
- Singapore: 800-5381-5696
- Taiwan: 800-5381-5696
- Thailand: 800-5381-5696
Additional phone numbers
- WestJet flights: 1-888-937-8538
- WestJet Vacations: 1-877-737-7001
Australia (Oceania)
- Australia: 0011-800-5381-5696
- New Zealand: 00-800-5381-5696
Additional phone numbers
- WestJet flights: 1-888-937-8538
- WestJet Vacations: 1-877-737-7001
Europe
- Austria: 800-5381-5696
- Belgium: 800-5381-5696
- Denmark: 00-800-5381-5696
- Finland: 800-5381-5696
- France: 00-800-5381-5696
- Germany: 00-800-5381-5696
- Hungary: 00-800-5381-5696
- Iceland: 00-800-5381-5696
- Ireland: 1-800-937-323
- Italy: 00-800-5381-5696
- Luxembourg: 800-5381-5696
- Netherlands: 00-800-5381-5696
- Norway: 800-5381-5696
- Portugal: 800-5381-5696
- Spain: 00-800-5381-5696
- Sweden: 800-5381-5696
- Switzerland: 800-5381-5696
- United Kingdom of Great Britain and Northern Ireland: 0-800-279-7072
Additional phone numbers
WestJet flights: 1-888-937-8538
WestJet Vacations: 1-877-737-7001
Middle East
- Israel: 800-5381-5696
Additional phone numbers
- WestJet flights: 1-888-937-8538
- WestJet Vacations: 1-877-737-7001
North America
- Antigua and Barbuda: 1-888-937-8538
- Bahamas: 1-866-884-9188
- Barbados: 1-800-204-5647
- Bermuda: 1-800-204-0020
- Canada: 1-888-937-8538
- Costa Rica: 800-5381-5696
- Dominican Republic: 1-800-148-5344
- Grand Cayman: 1-800-204-0081
- Jamaica: 1-800-288-1029
- Mexico: 001-855-269-2979
- Puerto Rico: 1-866-886-2388
- Saint Lucia: 1-800 204-0409
- Trinidad and Tobago: 0018662086924
- Turks and Caicos: 1-866-887-1588
- United States of America: 1-888-937-8538
Additional phone numbers
- WestJet flights: 1-888-937-8538
- WestJet Vacations: 1-877-737-7001
South America
- Argentina: 800-5381-5696
- Colombia: 800-5381-5696
Additional phone numbers
WestJet flights: 1-888-937-8538
WestJet Vacations: 1-877-737-7001
Our travel partners
AIR MILES®
Toll-free: 1-888-247-6453
Car rentals
Toll-free: 1-800-681-2917
RBC insurance
Toll-free: 1-866-896-8171
Travel agent support
Travel support team – Air
Monday – Friday, 6 a.m. – 7 p.m. MT
Travel support team – Vacations
Monday – Friday, 6 a.m. – 10 p.m. MT
Saturday – Sunday, 6 a.m. – 6 p.m. MT
Phone: 1-877-664-3205
After hour calls will be directed to WestJet Contact Centre
Travel Agency Accounting
Email: [email protected]
WestJet partner hotels
Toll-free: 1-855-757-0373
Government consumer protection
Canadian Transportation Agency
Ottawa, Ontario
K1A 0N9
Toll free: 1-888-222-2592
U.S. Department of Transportation Consumer Protection Office C-75
1200 New Jersey Avenue, SE
Washington, DC 20590
Inside the continental U.S.: 1-855-368-4200
Outside the continental U.S.: 1-202-366-2220
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