Gati Tracking 2023

Gati Tracking Number

Gati Courier Tracking

Gati tracking is an Indian tracking company. It is chain tracking which deliver parcel locally and globally both. It was established in 1990s. It deliver across the Asia and also it delivers parcel in all over the Indian region. Gati tracking makes their customer more satisfied and tension free towards the tracking.

Gati Tracking AWB

Gati gives their customer service 24/7. You can contact them at any time. You can also see you courier online from our website.  The vision or mission of Gati tracking is to make more advancement in their field as it’s the era of technology and advancement. So, we want to make more work in our company such as fastest service, experienced staff etc.

Gati Tracking Details

You can track your parcel through opening our website and entering “Docket number”. Docket number is the tracking number which is written in the receipt which was being given to you by our couriers. Gati tracking is available in twitter, Facebook, app store, play store, Instagram, LinkedIn etc.

Gati Tracking

Gati Express Tracking

You can easily see our pages through these social media apps. You can also download our app it will be very useful for you in all the time. You can also subscribe through adding your email id and once you add your email id you will get latest news and updates of our tracking system.

For more info on shree maruti courier tracking ,you can Click here

Gati Tracking Id

For different cities within India such as Delhi, Mumbai, Chennai etc. has their tracking number through which you can track your shipment. The contact number of all these cities were also mentioned in the website not only this even the location and email Id is also mentioned in our website.

Gati Tracking Online

You can also check out the deals from our website on special days we offer special deals to our customers. You can also track the docket number more than a one but for that you have to add comma in between the two tracking number or more.

For more info on zto express tracking ,you can Click here

Gati Shipping Tracking

You can also contact us on our given number on our website or you can directly mail us the issues which you are facing. We provide our customer best service. No else company give this much high and fastest service.  We are also present in WhatsApp and in WhatsApp we added our number as a business account. So, you will receive the response as soon as possible.

Gati Kintetsu Express PVT LTD Tracking

Gati tracking also makes and creates the relationship with different companies and creates a very strong relationship. Gati tracking company is quite committed and authentic company. You will feel safe whenever you are delivery your parcel.


  • Specially trained staff
  • Real-time track & trace
  • Weather-proof, Tamper proof transit
  • Movement by air and surface modes
  • Send anything from paintings to murals
  • A fleet of 4000 tamper-proof on-road vehicles
  • Next day delivery
  • In-city studio -gallery movement
  • Facilitate in packaging/Un-packing
  • Octroi clearance
  • Door pickup and door delivery across India
  • Electronic – Proof Of Delivery (e-POD)
  • 24/7 – Customer care support
  • Exclusive packaging & handling facility to ensure special care
  • Holiday & Sunday pickup / delivery, with cut-off time of Saturday(Charges apply)
  • Freight On Delivery (FOD)
  • Cash On Delivery (COD)
  • Draft On Delivery (DOD)

*Service Tax as applicable. Conditions Apply


Air290/first kg & 90/every additional kg
Surface580/20kg(min) & 25/additional kg
Surface440/20kg(min) & 18/additional kg

  • Discounted and affordable services for students
  • More efficient than regular courier
  • Home to hostel/ Hostel to home
  • Next day delivery
  • Special student discount
  • Facilitate packaging
  • Holiday & Sunday Pickup / Delivery with cut-off time of Saturday(charges apply)
  • Weather proof container vehicles
  • Online / SMS tracking system
  • Email updates and 24/7 customer support
  • Freight On Delivery (FOD)**
  • Draft On Delivery (DOD)

*Service Tax as applicable. Conditions Apply
**FOD charges applicable.


PREMIUM FLEXILITE (NATIONAL)Air250/first kg & 90/additional kg5 Kg
PREMIUM FLEXILITE (WITHIN ZONE)Air250/first kg & 70/additional kg5 Kg
  • Well-developed, wide-network with optimized route-planning system for disciplined delivery.
  • Unmatched multi-modal network.
  • Operates in 32 airline sectors.
  • Next day delivery.
  • Expertise in handling high-value shipments & perishable goods.
  • 24/7 service level monitoring system that ensures safety, security and on-time delivery.
  • 24/7 customer support.
  • Online tracking, sms and e-mail updates of your shipment in transit.
  • e-billing & e-POD available.
  • 24/7 service counter for booking your shipments.
  • Door pickup & Door delivery.
  • Freight On Delivery (FOD)**
  • Draft On Delivery (DOD)

*Service Tax as applicable. Conditions Apply
**FOD charges applicable.


Weight Charges
1 Kg Rs 100
2 KgsRs 150
3 KgsRs 200
  • Flexible pricing per Kg weight
  • Wide-network across the nation
  • Express delivery
  • Maximum cargo value up to Rs 2000/-
  • Door pickup & delivery
  • Weather-proof container vehicles
  • 24/7 Centralised Call Centre support
  • Paid booking only
  • GST applicable

*Service Tax as applicable. Conditions Apply
*Cash on delivery option not available
*Freight charges applicable on charged weight


Shipments upto 20kgs via
surface @ just Rs.540*

Gati Boxes
10 Kg – INR 40
20 Kg – INR 70
(additional cost)

  • Send shipments upto 20 kg at Rs. 540* anywhere in india
  • Movement of shipment by surface mode
  • Gati boxes can be used for packaging at an additional cost
  • Door pick up and door delivery across India except North-Eastern states,Port Blair & Jammu & Kashmir
  • Weather proof container vehicles
  • Electronic – Proof Of Delivery (e-POD)
  • 24/7 – Customer care support
  • Freight On Delivery (FOD)**
  • Draft On Delivery (DOD)

*Service Tax as applicable. Conditions Apply
**FOD charges applicable.

Gati Packers And Movers Tracking

Many awards had been awarded to our courier company such as award of excellence, ILSC awards was also awarded to our tracking courier company. It was awarded in 2021. We give different sort of services to our customer and different packages to our customer such as premium service which is costly and in it the parcel will be delivered through plane.

Extra Service Station (ESS 1) Charges

gati tracking parcel charges per kg

Gati Order Tracking

The next is Express service which is less costly than premium service but it is being done by simple vain or courier car. The next service is being given to you through rail service in which you have to take the couriers from railway stations and lastly we have special services in which the persons chooses of their own choice.

Gati Transport Tracking

You also have come to know about the weight and volume of the parcel which you are delivering you can check it out through our website.

For more info on st tracking ,you can Click here

Banned Items for Transportation

  1. Currency: Transferring of currency in any form is not allowed
  2. Bullion: Precious metals in bulk form is known as bullion, and are traded on commodity market. These metals can be casted in form of ingots or minted into coins. Bullion is not allowed to be transferred.
  3. Indian Postal Articles: Indian Postal Articles like letters, cards, postal stamps, postal orders etc are not allowed to be moved from one location to the other by us.
  4. Illegal Drugs/Narcotics: These items are banned and cannot be transported in any scenario.
  5. Liquids and Semi Liquids: These materials are banned so as to safeguard other shipments. Other shipments should not get spoiled just because of liquid or semi liquid products. If it is urgent to book the shipment then it can be done by approval from HB&O and RMG head(HO).
  6. Philately items: Philately is study of stamps and related items. Stamp sending through transportation is banned.
  7. Precious and Semi-precious items: If a material value is > Rs 6000/- per kg or Docket value greater than Rs 50,00,000/- then it is classified as precious material. We are not allowed to transport this kind of material. If urgency is there then an approval of CBCO (HO) is required.
  8. Radioactive Material: Radioactive materials are not allowed to be transported as these might lead to health disaster if not proper packing is done.
  9. Commodities banned by Law at any given time without prior notice

Dangerous goods, also called hazardous materials (“HazMat”), are solids, liquids, or gases that can harm people, other living organisms, property, or the environment. They are often subject to chemical regulations

Classification of Dangerous Goods

Class 1: Explosives

  • Articles and substances having a mass explosion hazard
  • Articles and substances having a projection hazard
  • Articles and substances having a fire hazard and/or a minor blast hazard

The United States Department of Transportation (DOT) regulates hazmat transportation within the territory of the US.

Class 2: Gases
  • Flammable: Gases which ignite on contact with ignition source, like acetylene and hydrogen.
  • Non-Flammable: Gases which are neither flammable nor poisonous. Includes the cryogenic gases/liquids (temperatures of below -100°C) used for cryopreservation and rocket fuels, such as nitrogen and neon.
  • Poisonous: Gases liable to cause death or serious injury to human health if inhaled; examples are fluorine, chlorine, and hydrogen cyanide.
Class 3: Flammable Liquids
  • Packing Group I, if they have an initial boiling point of 35°C or less at an absolute pressure of 101.3 kPa and any flash point, such as diethyl ether or carbon disulfide;
  • Packing Group II, if they have an initial boiling point greater than 35°C at an absolute pressure of
    101.3 kPa and a flash point less than 23°C, such as gasoline (petrol) and acetone; or
  • Packing Group III, if the criteria for inclusion in Packing Group I or II are not met, such as kerosene and diesel.
Class 4: Flammable Solids
  • Substances liable catch fire
  • Substances that are spontaneously combustible
  • Substances which, in contact with water, emit flammable gases
Class 5: Oxidizing Agents and Organic Peroxides
  • Oxidizing agents other than organic peroxides
  • Organic peroxides, either in liquid or solid form
Class 6: Toxic and Infectious Substances
  • 6.1a Toxic substances which are liable to cause death or serious injury to human health if inhaled, swallowed or by skin absorption
  • 6.1b Toxic substances which are harmful to human health
  • 6.2 Biohazardous substances; the World Health Organization (WHO) divides this class into two categories: Category A: Infectious; and Category B: Samples
Class 7: Radioactive Substances

Radioactive substances comprise substances or a combination of substances which emit ionizing radiation. Example- Uranium, Plutonium, etc.

Class 8: Corrosive Substances

Corrosive substances are substances that can dissolve organic tissue or severely corrode certain metals:

  • 8.1Acids: sulfuric acid, hydrochloric acid
  • 8.2Alkalis: potassium hydroxide, sodium hydroxide
Class 9: Miscellaneous

Hazardous substances that do not fall into the other categories. Example: asbestos, air-bag inflators, self inflating life rafts, dry ice

Gati KWE

Customer care numbers are also given in our website you can contact us easily through looking at the email and contact number.You can see the “docket number” on the receipt just enter that number in our website and check out the live location of your tracking.

Claims Process

Note:Need to Submit Hard Copy Documents for Final Claim Settlement

Documentation Required (As Applicable)

  • Claim Letter
  • Invoice of Material
  • Material – Declaration 
  • Repair Bills
  • NOC – for Payment of Claim Receiver 
  • Bank Details – Match to Dockets
  • Damage Photos

Gati Limited

You can also track your shipment by entering your AWB number in our website and through that you can check out the details of your tracking online at any time at any place.Gati takes 24 hours to deliver within a city or maximum 48 hours.

Gati Customer Care Service Contact Number

Corporate Office

Gati Ltd.

Plot No.20, Survey No.12,
Kothaguda, Kondapur,
Hyderabad – 500084
Tel : 040-71204284, 27844284
E-mail : [email protected]

HO and Registered Office

Gati Ltd.

Plot No.20, Survey No.12,
Kothaguda, Kondapur,
Hyderabad – 500084
Tel : 040-71204284, 27844284
E-mail : [email protected]

Customer Care Center

Email : [email protected]
(0712) 7144284
From Outside India +91-712-7144282

Customer Service Center

 Email : [email protected].

Alternate Numbers –



+91 7400012000

Media Contacts

Pooja Singh
6th Floor, Avvashya House,
CST Road, Santacruz (E),
Mumbai – 400098

E-Mail  : [email protected]


022 40324284

Unit No. 501, 5th Floor, Ackruti Star, MIDC Central Road, MIDC, Andheri (East), Mumbai, Maharashtra, India – 400093

New Delhi

011 41016085

011 41016086

Khasra No.-14/19/2, Opposite Heera Public School, Old Delhi – Gurgaon Road, Samalkha, New Delhi, Delhi, India – 110037


How do I track my Gati Courier order?

You just have to put your tracking id in above box to know the current status of location of your parcel.

What does Gati KWE do?

Gati-Kintetsu Express Private Limited which is often called Gati-KWE is a combine company which performs distribution and supply chain through Gati and logistics through Japan’s Kintetsu. 

How do I contact Gati?

Email Addresses,Physical location of the offices and contact number of mobile phones have been mentioned in detail above for all the cities ad countries.

Where is Gati head office?

Gati Head office is located in New Delhi,India.

What is courier docket number?

The Seller gives stock and invoice to the courier company so that they can deliver this to customers then the courier company gives back a docket number to seller on the next day.

What is Shipper Risk/Owner Risk?

The Risk which has to be owned by Customer for transit Shipment.

what is the Time Duration for Registration of Complaint?

Camplaint can be registered with in 30 days from Delivery date

What Documentation is required for claim process (For Carrier risk ) ?

  • Docket Copy ( Original Hard copy)
  • Docket Copy ( Original Hard copy)
  • Declaration/Invoice Copy ( Original Hard copy)
  • Repair Estimate ( original Hard copy)
  • Claim letter ( Original Hard copy)
  • Packing List ( Original Hard copy)
  • Color phots of Damage goods
  • Pan Card ( Xerox Copy )
  • Cancelled Cheque ( Xerox Copy )
  • NOC applicable only for Commercial Goods ( Original Hard copy)

How Volume conversion can be calculated?

  • L*B*H (in cms) / 27000 or L*B*H (in inches) /1728 : For Express & Express plus product
  • L*B*H (in cms) / 5000 or L*B*H (in inches) /305 : For premium products
  • L*B*H * 10 (in feet) / 1 CFT: 10 Kg
  • L*B*H *350 (in meters) / 1 CBM:350 Kg

What are the Dimensions of the box for GATI Laabh?

he Dimension of the box will be : 20Kg :18*16*16 inches

What are the dimensions of Gati Secure Box?

10Kg :17*12*11 inches

What is NCV? How much we can settle for NCV goods ?

100 INR settlement can be done for NCV good.

Duration to avail Freight Refund coupon ?

Freight refund coupon can be availed with in 90 days from issued date.

In which cases Claim will be settled ?

Eligibility for claim settlement :

  • Material should be booked on Carrier risk
  • Shipmnent short deliverd
  • Shipment Lost
  • Shipment Damage

In which cases Freight refund will be done ?

For Late Delivery as per Assured delivery date ( Excluding Natural Calamities, Political Disturbance, For Contractual customer )

On which Location we do not providing Freight Refund ?

North East Location

To whom Claim will be settled ?

“Paid Booking : Sender
FOD Booking : Receiver”

What is ESS /ODA Location?

Extra Service Location/Out Line delivery Area. Extra charges are applicable to serve in these ESS locations.

What comes under NCV Goods ?

Stock Transfer ,Repaired material ,Free Samples ,Exchange goods ,Promotional material

What kind of materials cannot be shipped through gati ?

Imitations jewellery ,Dangerous good ,Filled cylinders ,Hazardous material & Liquid Material ,Fragile material.

What is the process for Registration of Online complaint /Pickup ?

You can register an Online complaint through our Web Site (

What is OBN ?


Where can a customer claim OBN?

OBN can be claimed in customer insured company

How do I know more about Gati and its services?

This website contains all that you need to know about Gati Limited. Right from the company’s profile to the various types of services.

What kind of Logistic solution does Gati provides?

Gati provide multimodal express distribution and Supply Chain Solutions across India and APAC. Detailed information can be taken from the website.

Where can I get financial details of Gati?

The website have a special section for the investors where in they can get every possible detail about the financials of Gati including annual reports, stock prices, stock holders information, etc.

How do I contact Gati?

You can call on 1860-123-4284. Alternatively all address/Phone/Mail details are displayed in Locate Us and Contact Us. Using this you can contact any Gati Location you wish to.

Can I know the location serviced /Transit time / Price charged by Gati?

Yes, all this information and more has been compiled for you under Tools page in a user friendly way.

How to lodge a complaint on line?

Any type of query/complaint an be registered through Gati’s customer support by reaching at 1860 123 4284. You can also visit service complaint page to register a complaint online.

How do I schedule a pick up online?

You can schedule a pickup from any of the location serviced by Gati, just by clicking here and fill out all the required fields and submit. Our customer support team will back to you immediately.

How to become business partners of Gati?

Just hover on careers in header section and go to Partner center, choose an appropriate option and fill out the form. Once you successfully submit the filled out form, our team will reach you back for further discussion.

How do I know the Documentation required for each State in India?

Go to Tools section and click on documents required. You will find all information regarding documentation in that section to send shipments to each State of India.

Can Gati collect payment from the Consignee on my behalf?

Yes, Gati provides an unique COD (Cash on Delivery) facility to facilitate such transaction on your behalf.

For more info on Gati Ltd tracking, you can Click here

Leave a Comment