Enter the DGX Global Tracking Number /AWB number/air waybill number/docket no / reference number/PRO No / B.O.L. No in the automatic tracker box to check the real-time delivery status of your worldwide parcel, orders, COD consignments, container, freight, transport, transportation, shipping, vans, trucks, express cargo and shipments online. You can also check and trace the current status of courier location and delivery date or any delay info by calling the customer service center.
DGX Global Tracking Customer Care Service Contact Number
DGX Contact Phone Numbers
Corporate for Ocean Freight
888.488.4888 U.S. Toll Free
310.669.8888 Local
Corporate for Air Freight
800.700.3858 U.S. Toll Free
310.669.8888 Local
Air Freight Customer Service, Pickups, Rates
800.700.3858, Ext. 2009
Fax: 310.537.9198
Export FCL
800.700.3858, Ext. 2015
Fax: 310.868.5181
Export LCL
800.700.3858, Ext. 2005
Fax: 310.868.5183
Imports
800.700.3858, Ext. 2003
Fax: 310.868.5393
Project and Oversize Cargo
800.700.3858, Ext. 1208
Fax: 310.868.5602
South Pacific Islands
800.700.3858, Ext. 1236
Fax: 310.868.5521
Chicago
630.238.8044
Fax: 630.238.8112
New York
201.866.8898
Fax: 201.866.8898
DHX-Dependable Hawaiian Express
Phone
Corporate
800.488.4888 Toll Free
310.537.2000 Local
Customer Service
Ext. 2020
Fax: 310.537.1400
Pickup Requests
Ext. 2020
Fax: 310.537.1400
Rates
Ext. 2017
Fax: 310.537.0487
Postal Mail
Corporate Office
19201 S. Susana Road
Rancho Dominguez, CA 90221
Remit Payments
DHX-Dependable Hawaiian Express Inc.
P.O. Box 845871
Los Angeles, CA 90084-5871
Live Help
Get live online help from 7:00 AM – 6:00 PM PSDT, Monday through Friday
Get live online help from 7:00 AM – 6:00 PM PSDT, Monday through Friday
Hours of Operation
A DGX representative is available Monday through Friday PSDT.
| Department | FROM (AM) | TO (PM) |
|---|---|---|
| Accounting | 6:00 | 4:00 |
| Air Freight Department | 8:00 | 6:00 |
| Credit | 7:30 | 6:00 |
| Dispatch | 8:00 | 5:00 |
| Import | 7:30 | 5:30 |
| International Customer Service | 6:00 | 6:00 |
| International Receiving | 8:00 | 4:30 |
| Project and Oversize Cargo | 8:30 | 5:30 |
| South Pacific | 8:00 | 5:00 |
Emails
- [email protected]
- [email protected]
- [email protected]
- [email protected]
- [email protected]
- [email protected]
- [email protected]
- [email protected]
- [email protected]
- [email protected]
- [email protected]
- [email protected]
- [email protected]
USA Offices
Los Angeles
Ocean Export, Ocean & Air Import
DGX-Dependable Global Express
16800 Trojan Way
La Mirada, California90638
Phone
Toll Free: 888.488.4888
Tel: 310.669.8888
Hours
8:00AM to 5:00PM
Receiving Hours
8:00AM to 4:00PM
Domestic & US Export Airfreight
DGX-Dependable Global Express
c/o Prologis LAX Logistics Center
5353 W Imperial Highway, Suite 100
Los Angeles, California90045
Phone
Toll Free: 888.488.4888
Tel: 310.669.8888
Hours
6:00AM – 6:00PM
Receiving Hours
8:00AM – 5:00PM
Chicago
DGX-Dependable Global Express
(Air Freight Division – CFS)
1350 N. Michael Drive, Suite D
Wood Dale, Illinois 60191
Phone and Fax
Tel: 630.238.8044
Fax: 630.238.8112
Hours
8:30AM – 5:00PM
Guam
Harmon
DGX-Dependable Global Express
501 Harmon Road
Harmon, Guam 96929
Phone and Fax
Tel: 671.649.3333
Fax: 671.649.7777
Hours
8:00AM – 5:00PM
Honolulu
c/o DHX–Dependable Hawaiian Express
432 Pacific Street
Honolulu, Hawaii
96817
Phone and Fax
Tel: 808.841.7311
Fax: 808.841.1637
Hours
7:30AM – 4:30PM
Monday – Friday
Kailua-Kona
c/o DHX–Dependable Hawaiian Express
73-4253 Huliko’a Drive
Kailua-Kona, Hawaii 96740
Phone and Fax
Tel: 808.327.3489
Fax: 808.327.2164
Hours
7:00AM – 4:00PM
Monday – Friday
Maui
c/o DHX–Dependable Hawaiian Express
449 E. Ahuli’u Way
Waikapu Maui, Hawaii 96793
Phone and Fax
Tel: 808.877.2822
Fax: 808.877.3393
Hours
7:30AM – 4:00PM
Monday – Friday
Oakland
DGX–Dependable Global Express
3623 Munster Street
Hayward, California 94545
Phone and Fax
Tel: 510.686.2600
Fax: 510.686.2604
Hours
8:00AM – 5:00PM
Receiving Hours
7:30AM – 3:30PM
Seattle
DGX–Dependable Global Express
2333 S. 200th Street
SeaTac, Washington 98198
Phone and Fax
Toll Free: 800.349.7079
Tel: 206.242.2827
Fax: 206.242.2835
Hours
8:00AM – 5:00PM
USA CFS Locations
Chicago Ocean Export CFS
c/o NOW Express
1750 Central Avenue
Roselle, IL 60172
630.595.0610 Tel
630.622.5466 Fax
Hours: 8:00AM – 4:00PM
Chicago Domestic & Export Air
DGX-Dependable Global Express
c/o AMI
1350 N. Michael Drive, Suite D
Wood Dale, Illinois 60191
630.238.8044 Tel
630.238.8112 Fax
Hours: 8:00AM – 4:00PM
Hilo CFS
c/o Hitco Moving & Storage
144 Makaala Street
Hilo, Hawaii 96720
808.935.0018 Tel
808.935.6158 Fax
Hours: 7:30AM – 12:00PM
1:00PM – 3:00PM
Kauai CFS
c/o Kauai Freight Service
2956 Aukele Street, Suite 103
Lihue, Hawaii 96766
808.245.1919 Tel
808.245.3772 Fax
Hours: 7:30AM – 4:30PM
Los Angeles Ocean Export CFS
c/o DHX-Dependable Hawaiian Express
16800 Trojan Way
La Mirada, CA 90638
800.488.4888 Toll Free
310.669.8888 Tel
Hours: 8:00AM – 4:00PM
Los Angeles Domestic & Export Air
DGX-Dependable Global Express
c/o Prologis LAX Logistics Center
5353 W. Imperial Highway, Suite 100
Los Angeles CA 90045 USA
888.488.4888 Toll Free
310.669.8888 Tel
Hours: 8:00AM – 6:00PM
Oakland CFS
3623 Munster Street
Hayward, California 94545
510.686.2600 Tel
510.686.2604 Fax
Hours: 7:30AM – 3:30PM
New York CFS
Harbor Freight Transport Corp
c/o DGX-Dependable Global Express
301 Craneway Street
Port Newark, NJ 07114
973.589.6700, x234 Tel
Hours: 6:00AM – 4:00PM
Portland CFS
c/o Soniq Warehouse
5417 N.E. 148th Avenue
Suite 201
Portland, Oregon 97230
253.867.5155 Tel
503.286.7516 Fax
Hours: 8:00AM – 5:00PM
Seattle CFS
2333 South 200th Street
SeaTac, Washington 98198
800.349.7079 Toll Free
206.242.2835 Fax
Hours: 8:00AM – 4:00PM
International Locations/Offices
Australia
c/o Australian Logistics Solutions
155 Fison Ave West
Eagle Farm, QLD 4009
Phone
Tel: 888.488.4888
Tel: 310.669.8888
Hours
6:00AM – 5:00PM
Fremantle-Perth
DGX Australia Pty Ltd.
c/o Bullocks Freightmasters Int’l.
27/35 William St. Suite 37
Fremantle 6160, Australia
Phone
Tel: 888.488.4888
Tel: 310.669.8888
Hours
8:00AM – 5:00PM
Melbourne
DGX Australia Pty Ltd.
Suite F, Cargo Park, 1 International Drive
Westmeadows 3049 VIC
Australia
Phone and Fax
Tel: 61.3.8336.1933
Fax: 61.3.8336.1944
Hours
8:30AM – 5:00PM
Chile
Santiago
DGX-Dependable Global Express
Phone
Tel: 888.488.4888
Tel: 310.669.8888
China
Shanghai
DGX (Shanghai) Co. Ltd.
1407 The Nankai Mansion No. 1332
Lu Jia Bang Rd, Shanghai 200011
P.R. China
Phone and Fax
Tel: 86.21.6377.0929
Fax: 86.21.6377.3217
Hours
9:00AM – 6:00PM
Colombia
Bogota
DGX-Dependable Global Express
Phone
Tel: 888.488.4888
Tel: 310.669.8888
Costa Rica
San Jose
DGX-Dependable Global Express
Phone
Tel: 888.488.4888
Tel: 310.669.8888
Ecuador
Guayaquil
DGX-Dependable Global Express
Phone
Tel: 888.488.4888
Tel: 310.669.8888
El Salvador
San Salvador
DGX-Dependable Global Express
Phone
Tel: 888.488.4888
Tel: 310.669.8888
Fiji
Lautoka
DGX-Dependable Global Express
Lautoka, Fiji Islands
Phone
Tel: 888.488.4888
Tel: 310.669.8888
Hours
8:00AM – 5:00PM
Suva
DGX-Dependable Global Express
Kings Wharf Suva, Fiji Islands
Phone
Tel: 888.488.4888
Tel: 310.669.8888
Hours
8:00AM – 5:00PM
Guatemala
Guatemala City
DGX-Dependable Global Express
Phone
Tel: 888.488.4888
Tel: 310.669.8888
Hong Kong
Hong Kong
DGX-Dependable Global Express
Phone
Toll Free: 888.488.4888
Tel: 310.669.8888
Japan
Tokyo
DGX Japan Limited
Shibadaimon Ru Bldg., 5F
1-6-10, Shibadaimon, Minato-ku
Tokyo 105-0012, Japan
Phone and Fax
Tel: 03.5776.7401
Fax: 03.3432.6340
Hours
9:00AM – 6:00PM
American Samoa
Pago Pago
DGX-Dependable Global Express
Pago Pago, American Samoa
Phone
Tel: 888.488.4888
Tel: 310.669.8888
Hours
8:00AM – 5:00PM
New Zealand
Auckland
DGX (NZ) Ltd.
167 Montgomerie Road
Airport Oaks
Mangere
Auckland, 2022
New Zealand
Phone and Fax
Tel: 64.9.9684.500
Fax: 64.9.9684.503
Hours
8:30AM – 5:00PM
Christchurch
DGX (NZ) Ltd
c/o Gateway Cargo Systems (So. Island) Ltd.
35 Sheffield Crescent
Christchurch 8053
New Zealand
Phone and Fax
Tel: 888.488.4888
Tel: 310.669.8888
Fax: 310.868.5183
Hours
8:30AM – 5:00PM
Malaysia
Port Klang
DGX-Dependable Global Express
Phone
Tel: 888.488.4888
Tel: 310.669.8888
Nicaragua
Managua
DGX-Dependable Global Express
Phone
Tel: 888.488.4888
Tel: 310.669.8888
Panama
Panama City
DGX-Dependable Global Express
Phone
Tel: 888.488.4888
Tel: 310.669.8888
Peru
Lima
DGX-Dependable Global Express
Phone
Tel: 888.488.4888
Tel: 310.669.8888
Philippines
Cebu
DGX Phils., Inc.
RBI Building, Unit 6, 2nd Floor
ML Quezon Ave, Pajo
Brgy.Sangi. Lapu-Lapu City
Cebu, Philippines
Phone and Fax
Tel: 63.32.3830158
Fax: 63.32.3830158
Hours
8:30AM – 5:30PM
Manila
DGX Phils., Inc.
Unit 108 FMSG Building
Isasan Street, San Dionisio,
Paranaque, Philippines 1700
Phone
Tel: 632.7738.3359
Tel: 632.8478.7946
Hours
8:30AM – 5:30PM
Puerto Rico
San Juan
DGX-Dependable Global Express
Phone
Toll Free: 888.488.4888
Tel: 310.669.8888
Samoa
Apia
DGX-Dependable Global Express
Apia, Samoa
Phone
Tel: 888.488.4888
Tel: 310.669.8888
Hours
8:00AM – 5:00PM
Singapore
Singapore
DGX-Dependable Global Express
Singapore
Phone
Tel: 888.488.4888
Tel: 310.669.8888
Hours
8:30AM – 5:30PM
Tahiti/French Polynesia
Tahiti
DGX-Dependable Global Express
Tahiti, French Polynesia
Phone
Tel: 888.488.4888
Tel: 310.669.8888
Hours
8:00AM – 4:00PM
Tonga
Nuku’alofa
DGX-Dependable Global Express
Nuku’alofa, Tonga
Phone
Tel: 888.488.4888
Tel: 310.669.8888
Hours
8:00AM – 5:00PM
Vietnam
Ha Noi City
DGX-Dependable Global Express
Ha Noi City, Vietnam
Phone
Tel: 888.488.4888
Tel: 310.669.8888
Hours
8:00AM – 5:00PM
Ho Chi Minh City
DGX-Dependable Global Express
Ho Chi Minh City, Vietnam
Phone
Tel: 888.488.4888
Tel: 310.669.8888
Hours
8:00AM – 5:00PM
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