Enter the IRCTC Parcel Tracking Number /AWB number/air waybill number/docket no / reference number/PRO No / B.O.L. No in the automatic tracker box to check the real-time delivery status of your worldwide parcel, orders, COD consignments, container, freight, transport, transportation, shipping, vans, trucks, express cargo and shipments online. You can also check and trace the current status of courier location and delivery date or any delay info by calling the customer service center.
IRCTC Parcel Tracking Customer Care Service Contact Number
IRCTC
Business Related Helpline number and IRCTC websites
Name of website | Helpline number | |
---|---|---|
Next Generation E Ticketing | I-tickets/e-tickets :[email protected] For Cancellation E-tickets : [email protected] | 14646 or 0755-6610661, 0755-4090600 (Language: Hindi and English) |
E-catering | 1323(Care number) | |
Air Ticketing | [email protected] | 1800 110 139 / 0755 – 6698100 / 4090400 |
Tourism | [email protected] | 1800 110 139 / 0755 – 6698100 / 4090400 |
Maharajas’ Express | [email protected] | +91 9717635915 |
Buddhist train | [email protected] | +91 9717648718 |
Corporate Office
Registered Office / Corporate Office
Indian Railway Catering and Tourism Corporation Ltd.
- B 148, 11th Floor, Statesman House, Barakhamba Road, New Delhi-110001
- Tel.No. 011-23311263/64, 23314752 , 23314784 ( For Empanelment only)
- For Railway tickets booked & Refund related Queries through IRCTC Delhi Customer Care No. :14646 or 0755-4090600, 0755-6610661 (Language: Hindi and English)-
- Fax No. 011-23311259
- Internet Ticketing Complaints Write to: [email protected]
Central Control Number (Catering Services)
- Mobile : 9717639006
- Phone No: 011-23345300, 23745950
- Fax No.: 011-23345400
Internet Ticketing Services/Indian Railway Conference Association Building
Internet Ticketing, State Entry Road, Indian Railway Conference Association Building, New Delhi-110055
Email Id: [email protected]
General Information
I-tickets/e-tickets : [email protected]
For Cancellation E-tickets : [email protected]
Original GC/TTE certificate sent to :
GGM/IT
Indian Railway Catering and Tourism Corporation Ltd.,
Internet Ticketing Centre
IRCA Building
State Entry Road
New Delhi 110055
For IRCTC iMudra Prepaid Wallet & Card : [email protected]
For IRCTC SBI Card users who do not receive the card within 01 month from the date of application kindly call on the Railway SBI Card Helpline nos. at 0124-39021212 or 18001801295 (if calling from BSNL/MTNL line) or send email to [email protected]. For other queries on your IRCTC SBI card account, kindly email at [email protected]
East Zone
East Zone I & II:
- Old Koilaghat Building,Ground Floor,3,Koilaghat Street, Kolkata 700001
- Tel.No. 033-22439045, 22133207 Fax No. 033-22439046
- Email Id: [email protected]
Regional Office – Patna
- Biscomaun Tower,4th Floor, West Gandhi Maidan, Patna – 800001
- Tel.No. 0612-2205801,2213993
- Fax No. 0612-2213993
Regional Office -Guwahati
- 4D, Mandvi Aptts., In Front of Ranvirra Bhawan, GNB Road, Ambari, Guwahati, Assam- 781001
- Tel.No. 0361-2737123
- Fax No. 0361-2367122
Rail Neer Plant Danapur:
- Loco Colony, South R.P.F. Barracks, Khagul, Danapur-801105 (Bihar)
- Tel.No. 0612-3295150
- Fax No. 06115-232557
- Email Id: [email protected]
North Zone
North Zone
- Rail Yatri Niwas Building, New Delhi Railway Station Complex, Ajmeri Gate Side, New Delhi – 110002
- Zonal Office Tel.No.: – 011-23234763, 23221146 , Fax: – 011-23210321
- North Zone Control Tele No. / Fax No.: 011-23221147 Mobile:9717640700
- Email Id: [email protected]
Rail Neer Plant Nangloi
- Rail Neer Plant, Northan Railways Wireless Station Area, Opposite Nangloi Bus Depot, Nangloi -110041
- Tel.No. 011-65152575,25949774
- Fax No. 011-25949773
Regional Office – Lucknow
- Paryatan Bhawan, 2nd Floor, C-13, Vipin Khand, Gomti Nagar, Lucknow -226010
- Tel.No. 0522-2305522
- Fax No. 0522-2305533
Regional Office – Jaipur
- 708, 7th Floor, Crystal Mall , Sawai Jai Singh Highway,Banipark, Jaipur- 302016
- Tel.No. 0141-4020194, 4020198
- Fax No. 0141-4020193
Regional Office – Chandigarh
- SCO-80-81-8, Sector -34A, Chandigarh -160034
- Tel.No. 0172-4645795, 6572156
- Fax No. 0172-4645795
Rail Neer Plant, Nangloi
- Northern Railway’s Wireless Station Area, Opp. Nangloi Bus Depot, Rohtak Road, Nangloi, Delhi-110041
- Tel.No. 011-25949774-75
- Email Id: [email protected]
Rail Neer Plant, Hapur
- I-2, Phase-III, Industrial Area, Massori Gulavathi Road, Hapur (U.P.)
- Tel.No. 9717648888
- Email Id: [email protected]
Rail Neer Plant, Amethi
- Plot No. C11 & 12, UPSIDC Industrial Area, Takaria Gauriganj, Distt. Amethi
- Tel.No. 9839358105
- Email Id: [email protected]
South Zone
South Central Zone
- 9-1-129/1/102, 1st Floor, Oxford Plaza, Sarojini Devi Road, Secunderabad, Telangana – 500 003
- Tel. No. 040-27702401, 27808899
- Email Id: [email protected]
Regional Office – Bhubaneshwar
- House No-08, Gangadhar Meher Nagar,Jaydev Vihar (Infront of Pal Heights) Bhubaneswar, Odisha -751013
- Tele No. : 0674-2303657,0674-2303658
- Fax No.: 0674-2301853
Rail Neer Plant, Bilaspur
- Plot No. 22/23, Sector-B, Sirigitti Industrial Area, Dist. Bilaspur, (CG)- 495004
- Tel.No. 9717649221
- Email Id: [email protected]
South Central Zone
West Zone office
- 2nd Floor,New Administrative Building,Central Railway,CST, Mumbai-400001
- Tel.No. 022-22618062,22618063,22618064
- Fax No. 022-22618066
- Email Id: [email protected]
West Regional Office – Bhopal:
- 2nd Floor, Paryawas Bhavan, Block-4 ,Arera Hills, Bhopal – 462011
- Tel.No. 0755- 2577011, 4285226
- Fax No. 0755 – 4057982
West Regional Office – Ahmedabad:
- 5nd Floor, Pelican Building, Gujarat Chamber of Commerce and Industary Ashram Road, Ahmedabad-380009.
- Tel.No. 079-26582673-75
- Fax No. 079-26580735
Rail Neer Plant Mandideep, Bhopal
- Plot no. 01, Warehousing Complex, Industrial Area, Manideep, Phase-II, Dist. Raisen (MP)
- Tel.No. 9004080007
- [email protected]
Rail Neer Plant Sanand, Ahmedabad
- Plot no. 01, Warehousing Complex, Industrial Area, Manideep, Phase-II, Dist. Raisen (MP)
- Tel.No. 8287931874
- [email protected]
Rail Neer Plant, Ambernath
- GIP Dam, Near additional MIDC, Post Anand Nagar, Ambernath (East), Dist. Thane, Maharashtra-421506
- Tel.No. 9004082752
- [email protected]
Rail Neer Plant, Nagpur
- D-53, MIDC Buti Bori Industrial Area, Dist. Nagpur
- Tel.No. 011-42581132
- [email protected]
West Zone
Tourism Facilitation Centres
Central Control
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